Accessibility standard for customer service

1. Who We Are

FINDABL helps businesses improve their visibility across traditional search engines and AI-powered discovery platforms like ChatGPT, Gemini, and others. We provide strategic optimization services, content development, and digital presence enhancement tools.

2. Eligibility

By using the Service, you represent that you:

• Are at least 18 years old,
• Have the authority to enter into these Terms on behalf of yourself or the entity you represent,
• Will use the Service in compliance with all applicable laws.

3. Use of the Service

You agree to:

• Provide accurate, current, and complete information when signing up or engaging our services.
• Only use the Service for lawful business purposes.
• Not attempt to reverse-engineer, decompile, or interfere with any part of the platform or its infrastructure.

We reserve the right to suspend or terminate your access to the Service if you violate these Terms.

4. Client Responsibilities

In order for FINDABL to deliver our services effectively, you agree to:

• Provide necessary access to your website (or relevant platforms) as required for SEO and AI optimization.
• Complete onboarding forms with accurate details about your business, industry, and service areas.
• Allow our team or authorized partners to make optimization-related adjustments or provide assets for implementation.

You are solely responsible for the accuracy of the content you provide, and for ensuring compliance with any third-party platform or CMS terms of use.

5. Intellectual Property

• All content on our website, including text, graphics, branding, and original code, is owned or licensed by FINDABL. You may not copy, modify, or distribute our materials without prior written permission.
• You retain ownership of any content you provide to us. By using our Service, you grant us a non-exclusive, royalty-free license to use, host, and modify your content for the purposes of delivering the Service.

6. Fees and Billing

• Service fees are outlined during the onboarding and checkout process. Subscriptions may be billed monthly, quarterly, or annually, and may be auto-renewed unless canceled in accordance with our cancellation policy.
• FINDABL may change pricing with notice. All fees are non-refundable unless otherwise stated.

7. Disclaimer of Warranties

'FINDABL provides the Service "as is" and "as available". We do not guarantee:'

• That your business will appear in specific AI models or search rankings,
• That any visibility gains will result in sales or conversions,
• That third-party AI platforms will maintain consistent behavior over time.

Performance varies based on business inputs, industry competitiveness, and external algorithms.

8. Limitation of Liability

To the fullest extent permitted by law, FINDABL and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, or data.

9. Privacy

Please review our Privacy Policy to understand how we collect, use, and protect your data.

10. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms on this page and update the "Effective Date" above. Your continued use of the Service constitutes acceptance of the changes.

11. Contact Us

If you have any questions or concerns about these Terms, please contact us at: hello@findabl.com